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Free your time, Live your life

About Us

Concierge One is all about service, delivered with honesty, integrity and confidentiality. We fulfill individual requests in a safe, secure and timely manner.

Our company's passion is to provide the opportunity to ‘buy back time' for clients who wish to live their lives more fully with family and friends.

And we understand the benefit of lifestyle management. We've experienced it ourselves.

Founders Heather Hlady and Moray Merchant have acquired considerable experience working in the corporate world leading sales and marketing teams and operations. With over 40 years combined experience in demanding business environments, we've each experienced a considerable strain on work-life balance – and wanted a concierge nearby.

Our Mission Statement:

"Concierge One is dedicated to simplifying our clients' lives and enhancing their personal time by alleviating everyday stress. We provide the personal assistance to help you complete the time consuming tasks that take you away from family, friends and personal interests. We make lifestyle management our goal."

Our Values:

Concierge One assists clients with their lifestyle management goals and objectives in a supportive and understanding manner. Our business imperative is to guarantee satisfaction.

We are eco-friendly and committed to our community by providing support for charities such as Special Olympics, Riverview Health Centre and CancerCare. We also help clients identify simple and cost-effective ways to reduce energy consumption in their homes.